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	sustainability now on the agenda Sustainability is now on the agenda for the world's companies, governments and individuals - and it isn't going away. 6.5 billion tonnes of CO2 a year are emitted globally and people's actions in one part of the world are having a direct impact on those in another. Around a third of CO2 in the UK comes for businesses, including E.ON and our business customers. What is E.ON doing to help B2B customers? It’s estimated that businesses can save themselves around 20% with a series of low or no-cost measures, the equivalent in many cases of a 5% increase in sales. And we’re helping customers to put yourselves in control. Our range of eData web-based tools enables you to monitor consumption levels and analyse your usage. We also help to interpret consumption data in relation to your business type, giving advice on energy related technical issues, and assisting with planning the resolution of energy related problems. eData Control provides energy consumption data straight to you via the web. It can include alerts to changes in regular energy patterns, so that you can review your energy usage and make adjustments if necessary. Building on the information available in Control, eData Bureau provides advice from our energy experts who can help you gain maximum value from the data available. Our energy experts offer bespoke Energy Surveys, visiting premises, monitoring of specific areas and development of an individual Energy Action Plan. We gave Vauxhall Holiday Park a detailed Energy Survey and recommended installing individual meters in each of its 438 holiday homes to reduce the likelihood of guests leaving lights, heating and TVs on while they were out. Our advice also reduced the supply requirements so that additional capacity is available for future growth, without the need for significant expenditure on infrastructure upgrades. In the first three months of 2007, E.ON’s advice had already saved the holiday park £45,000 on its energy costs. Sustainable Energy Solutions We understand that businesses are still searching to become better informed about energy management so they can take action that meets their specific needs. This is why we have created a new single solutions service for customers, Sustainable Energy Solutions (SES), bringing together our international research, demonstration projects and technology and energy management expertise. The key benefits of SES for our business customers include: Reduced carbon output and impact on the environment Visible low carbon commitment Greater independence from wholesale market price conditions Lower annual electricity and heating costs. As a customer, this means access to: customer advice and education; solutions design and tailoring, planning and grant support, product selection and enhancement, installation, project management and training, post installation support and benefits realisation, and additional support services. This new business includes a range of microgeneration technologies, able to generate heat and electricity locally from a low-carbon source. Currently, this includes micro wind turbines, solar photovoltaic, solar thermal energy, biomass boilers, and ground source heat pumps – we’ve already installed over 600 of these, making us the UK’s leading supplier. We’re a framework supplier under Phase 2 of the Low Carbon Buildings Programme (LCBP). Through the scheme public sector organisations and charitable bodies can apply for funding of up to 35% of the cost of microgeneration technologies from the Department of Business, Enterprise and Regulatory Reform LCBP, when purchased through us. Grant fund available for micro wind, ground source heat pumps and biomass boilers. Ellen MacArthur’s challenge Ellen MacArthur has teamed up with E.ON’s B2B division to learn more about sustainability and share this with all of our customers. The key focus of the partnership is for Ellen to learn more about the problems that the business community faces, in particular energy efficiency for small and medium-sized businesses, and help to communicate some of the practical solutions to all our customers. For more information: Tel: 02476 180902 Email: christine.murphy@eon-uk.com Web: http://www.eon-energy.com To follow Ellen on her journey to learn more about sustainability: http://www.eon-energy.com/ellen

	your electricity network needs you There has never been a better time for businesses to profit from excess generation capacity or flxibility in their energy usage. Gaz de France ESS explains why... National Grid is actively looking for more participants in its demand-side load management services, which help it to maintain consistent supplies to customers at times of strain on the electricity network. Short-Term Operating Reserve (STOR) is a new service contracted by National Grid, which enables businesses to provide active generation or demand reduction capacity. Introduced on 1 April 2007, STOR has evolved from a number of National Grid services, including Standing Reserve and Demand Turndown. When a need is identified, National Grid will call on participating companies to reduce their load by the contracted amount or start up standby generation to ease pressure on the network. More participants needed The service currently provides around 2,500MW of responsive load to National Grid from businesses around the country. However, National Grid is still looking for more participants. The need for greater demand-side assistance has been driven partly by the recent increase in levels of ‘intermittent generation’ on the network, in particular wind and tidal energy sources. The unpredictable nature of these energy sources means that it is harder for National Grid to forecast the balance of supply and demand, and so the need for back-up from demand-side balancing mechanisms such as STOR has increased. Leading supporter Gaz de France ESS has long been established as the leading supporter of demand-side participants in the industry, particularly through the provision of Reserve services to National Grid. Currently, the Special Markets team at Gaz de France ESS manages STOR contracts amounting to 225MW of response – just under ten per cent of the STOR market – on behalf of customers. Outsourcing optimises income By placing the management of their STOR contracts with Gaz de France ESS, businesses can avoid the complexities of operating these contracts. The service offered by Gaz de France ESS includes: Tender price guidance, documentation preparation and tender submission Ongoing management of the commercial interface with National Grid All day-to-day scheme administration Payment validation and dispute resolution Management and performance information and advice. Outsourcing these functions to Gaz de France ESS enables STOR participants to optimise the income they earn from underutilised assets. It means that resources do not have to be diverted from core business activities to ensure compliance with National Grid’s strict requirements. Profit from flexibility Dan Jerwood, Special Markets Account Manager at Gaz de France ESS, says: “Whatever the size of your on-site generator or the degree of flexibility you have to reduce energy consumption, we are always happy to discuss the demand-management options that may be available to you. Businesses may well be surprised at the potential financial benefits they can achieve by taking part in services such as STOR.” For more information: Tel: Dan Jerwood on 0113 306 2101 Email: dan.jerwood@gazdefranceenergy.co.uk Web: http://www.gazdefrance-ess.co.uk

	you'll never need to look at your meter again with smartmeter automated meter reading for non-half hourly customers No matter what size your organisation, energy use and production will undoubtedly have become a more regular topic of conversation Unprecedented wholesale prices and price volatility, combined with growing regulatory pressures to address climate change have added a heavy burden to the bottom line for commercial energy users. Whilst how an organisation purchases its energy is important, how it uses it is even more so. Effective energy efficiency, woven into the fabric of operations, delivers economic as well as environment benefits. Where to start The starting point of energy efficiency is understanding; understanding when, where and how energy is consumed. Half-hourly meter customers will be used to getting a regular picture of energy use, but until now this ability was the preserve of heavy user consumers. npower smartmeter utilises automated meter reading (AMR) technology to offer this insight to non-half hourly customers. The technology will be a breakthrough for those looking to improve energy management and reduce administration and asset maintenance costs. AMR meters can take readings automatically, up to every half an hour, and data can be transferred as often as every day, depending on requirements. Having a more accurate understanding of consumption will almost eliminate the uncertainty generated by estimated billing and afford companies the means to analyse energy usage and bring down costs. Financial control The technology will also allow companies to have better financial control as more real-time accurate bills will mean costs can be better tracked and planned. In addition, environmental factors now being considered by most businesses requires a more detailed energy breakdown, similar to the level of information available to half hourly metered customers. npower smartmeter is able to provide this. Having a better understanding of energy use can deliver efficiency results in its own right. However, many energy intensive companies are using this information to help take the next logical step and invest in intelligent energy management to help address economic, regulatory and environmental concerns. npower energy solutions, part of npower business, has worked with a widerange of large industrial and commercial energy users, including Corus, Coors Brewers and Sainsbury's, to develop and implement energy management initiatives, that reduce costs and cut emissions. Combining assessment and consultancy, utility asset ownership and operation and maintenance of infrastructure such as boiler plants, energy solutions has been able to deliver significant results in both energy and carbon management. Future-proof your business The future for energy prices looks far from certain and environmental issues look set to remain prime political objectives. What is beyond question is that gaining a greater understanding of energy use is integral to mitigating these economic, regulatory and social challenges. For more information: Tel: 0800 197 3935 Email: smartmeterenquiries@npower.com Web: http://www.npowerbusiness.com

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