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help

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the service
UCC offers a technical support service to it's members. We can advise you on current Supplier costs and legislation developments or alternatively direct you to government agencies and specialist organisations who can provide more information for you. Your business is complicated so be patient with us, we may not be able to answer your question straight away.

what's the problem?
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please enter your enquiry here

email to: enquiries@ucceurope.com


glossary of technical terms
Are you in the dark about techincal terms relating to the energy industry? Or perhaps you know a colleague who needs induction into the business? Then download this useful glossary of technical terms, sponsored by e.on Energy. Just click on the logo below.
eon energy logo

the small print
The UCC help service is limited to online or telephone advice only. Our aim is to provide a technical help desk which helps to solve your problem by directing you to the information you need. Note that complex problems, for example those requiring site visits or detailed examination of your utility bills, are not covered by this service. The UCC also offers a consultancy service which can help you or we can direct you to other specialist consultants if required.